Differences

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--- doorhub:troubleshooting [2026-11-09 03:35] – created - external edit 127.0.0.1
+++ doorhub:troubleshooting [2026-11-09 03:36] (current) – external edit 127.0.0.1
@@ Line 5: / Line 5: @@
 ^ Message ^ Cause and fix ^
 | "Sorry, the Door Hub can't be reached right now." | The member's connector couldn't log in to the hub. The connector log says why (next table). |
-| "Connecting to the Door Hub, please wait ..." then straight back to the BBS | The connector isn't running, or isn't on the port ''doorhub.js'' uses. Check it's listening (''ss -ltn | grep 9998'' or ''netstat -an | findstr 9998'') and the ''[doorhub]'' options in ''modopts.ini''. |
+| "Connecting to the Door Hub, please wait ..." then straight back to the BBS | The connector isn't running, or isn't on the port ''doorhub.js'' uses. Check it's listening on its port (''ss -ltn'' on Linux, ''netstat -an'' on Windows) and the ''[doorhub]'' options in ''modopts.ini''. |
 | "Your BBS is not allowed on the Door Hub at the moment." | The hub has disabled the member BBS (''doorhub bbs enable TAG''). |
 | "Your Door Hub password doesn't match." | The caller's password from their BBS has changed. The hub's sysop runs ''doorhub player reset "[TAG]Name"''. See [[doorhub:players|Players]]. |